Looking to achieve product-led growth? Sri Laxmi outlined 7 key aspects, with customer success being the most critical.
One essential factor in achieving customer success is offering self-help tools that allow customers to resolve issues quickly and easily, 24/7. What other methods are you using to ensure customer success? Share your thoughts!

By Sri Laxmi
Unlocking the Power of Product-Led Growth: Key Strategies and Benefits
PLG is a hot topic in the PM world. So, what is it and What are the few characteristics of PLG organizations?
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The product is the primary means of customer acquisition, not sales.
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Free trials allow customers to try the product before committing to purchase. Many B2B companies do not offer this option to their users.
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Self-checkout enables customers to make a purchase…